Don't see your app? Register it first. If you see multiple versions, download the version that matches the language and operating system you originally purchased.
Your serial number works only with that original version. Open the downloaded exe Windows , dmg macOS , or bin Linux installer to begin. Then follow the onscreen instructions. If you purchased your app from a store or an online retailer, register it first to see if the installer is available for download.
Here are some ways to fix common issues with older programs. To check which version and build of Windows you're running, in the search box on the taskbar, enter winver and then select Enter. If you have printer or scanner problems after a Windows 10 upgrade or update, see Fix printer problems after updating or upgrading to Windows If you have Bluetooth problems after a Windows 10 upgrade or update, see Fix Bluetooth problems in Windows Select and hold or right-click the program file, select Properties , and then select the Compatibility tab.
Here's what to look for and what each setting does when it's selected. Runs the program using settings from an earlier version of Windows.
Try this setting if you know the program is designed for or worked with a specific version of Windows. Uses a limited set of colors in the program. Some older programs are designed to use fewer colors.
If your program isn't displayed correctly on a PC with a high-DPI display its features are blurry or are too big or too small , select Change high DPI settings , and then try one of these options in the Properties dialog box:.
Visual Studio and Other Products. Isolated and Integrated Shells. Other Tools, Frameworks, and Redistributables. ARM x64 x Visual Studio Tools for Office Runtime. Microsoft Build Tools Update 3. Check compatibility The version of macOS that came with your Mac is the earliest version it can use.
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